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Kokonoka

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lacemade.com

No communication, sizing is a gamble

Ordered from Lacemade twice, with my first order there were no problems (quality was alright, sizing was a little off but could make it work). My second order though unfortunately one item was not included (out of three items ordered). It took me from november 2024 to february 2025 (!!) to finally get in touch with them to send me a replacement. I was ghosted for months, and it took me many emails to finally be able to reach them. Their customer service is very bad, if there are any problems with your order I wish you goodluck!

2025-03-11