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Bill, Vancouver, Canada

加拿大

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KiwiCo

Excellent Customer Service

A crate I had ordered in Junee was stolen from my secure lobby. I was not aware that it was stolen and when tracking the package contacted KIwiCo customer service. I questioned if it had been delivered, however when our building security reviewed the lobby cameras on the delivery date, sure enough some jerk had snatched the crate. I apologized to KiwiCo customer service, and they responded by sending me a replacement at no charge. Very kind of them so two thumbs up.

2025-07-22