Terrible experience – Avoid Rentingcarz.com at all costs
I had a truly frustrating experience with Rentingcarz.com and I strongly advise against using their service. A reservation was made by mistake through their platform (a minor was browsing on my computer). I realized it immediately and canceled the booking within minutes. I contacted them right away, explained the situation, and yet they refused to refund the money, even though their own site showed “free cancellation” and the voucher they sent me contained no clear cancellation policy — just a link that led to an incomplete page. This behavior is dishonest and shows a complete lack of customer care. The booking was canceled almost instantly and no service was ever used, yet they kept the full amount. Customer service was also slow, unhelpful, and showed no willingness to resolve the issue. If you value your money and peace of mind, avoid Rentingcarz.com. They are not trustworthy and do not stand behind their policies.