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Mincho Petkov

英国

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RobotShop

I bought a litter robot for 900EUR

I bought a litter robot for 900EUR. There is an issue with shipping. When I contact them to sort this out they were referring me to call DHL, despite the policy of DHL is only the sender needs to contact them. Even on the tracking it was saying the sender needs to contact us and provide more details. They are incompetent and don't even check what is the issue and waste your time. Neither to say this issue is still not resolved and I haven't receive anything.

2023-06-10