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Paul Naughton

爱尔兰

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Onesport

I purchased the OT16 bike.

I purchased the OT16 bike. It appears to be well made but the backup support from OneSport is useless. The operation manual supplied with the bike gives wrong instructions which resulted in the bike not working. I pressed the + & - buttons as instructed to switch between average speed & max speed but this command actually opens the main settings and parameters. Unknown to me, instead of switching between average speed & max speed I was in fact changing settings which caused the bike to no longer function. Despite contacting OneSportGlobal many times I cannot get them to send me on the correct settings for this model. There are 20 settings ranging from screen backlight intensity, preferred units (km or miles) number of magnetic sensors etc.

2024-02-28有帮助 1