Valyou left me $1300 out-of-pocket
“I was sent two sofas in the wrong fabric, through no fault of my own. Because of Valyou’s mistake, I paid $1,300 to have the sofas picked up from the port, assembled, later disassembled, and prepared for return. I submitted a receipt from the two workers who performed this work, but Valyou still refused to reimburse these expenses, citing company policy. They did refund the purchase price of the sofas, which I appreciate, but I was left out of pocket for costs that only arose because the wrong products were delivered. I hope the company reviews its policies so customers aren’t left paying for mistakes they didn’t make.” The cream leather was cheap looking and the seats were hard as a board!