I had a rocky start with iHerb
I had a rocky start with iHerb. The problem started when i received an emailed my order was delivered but no package showed up on my door step. There is no phone number to call anyone only Chat. Trying to navigate to find chat wasn’t easy. I wrote out my complaint and was told to wait 48 hrs. They said the carrier who delivers will notify you they delivered when they didn’t. It wasn’t quite 48 hrs when I tried contacting Chat again to no avail. It wouldn’t let me type my complaint. I take it they didn’t want to hear from me. After 48 hours I looked outside and I got my delivery. The product is good and reasonably priced. I was frustrated that AI has taken over and the customer is not important.