Costumer service dose not exist
I bought a smartwatch together with my phone. The smartwatch worked beautifully for over a year and in November I realised that I was going for my 5k walks and the health app was only recording 1000 steps. I tried every troubleshooting recommended but nothing seemed to work. I contacted huawei and sent the smartwatch back to be repaired. When the smartwatch was sent back (i believe it was replaced) it came with the same problem. I tried changing the wristbands adjusting to be tighter or loose but nothing seems to work at all. I contacted again costumer services and was told to send the smartwatch back again to be repaired. I then got a quote from the repair company asking me to pay over 100£ for a repair, because in the meantime the watch is out of warranty! No costumer service number, no answer to my emails, just standard answers that does not reply to my issues. Now they have my watch and won't return it back