Terrible quality control and customer service
we drove from LA down to San Clemente for a test ride and bought the bike on the spot. It was set to be delivered a few days later and firstly they tried to deliver on a Friday when no one was home I told them that no one was there and had set up the delivery for Monday Friday came I get a phone call saying that the driver is on the way get that resolved delivery comes Monday I set the bike up on Tuesday and the bike clearly was never checked for quality control. The back tire was flat there was a bolt missing on the foot pad and there was also a random bolt just in the bottom of the box who knows where it came from. The front tire was put on and the bike makes a very strange noise when in motion. I immediately reached out to customer service was told that I would get a response back after sending in my videos and photos of the bike and have had to spend the last two hours trying to get my issue resolved. Do yourself a favor do not buy anything from this company literally the worst customer service experience I have ever had and clearly they do not do quality control when sending out a product