Teleflora was a complete… let down
Teleflora was a complete disappointment. The flowers I ordered for Mother’s Day for my mom across the states looked nothing like what was delivered. The flowers I chose were in a long planter and had tulips, roses and hyacinths. The one that was delivered was in a cheap looking glass vase which I could have bought for cheaper then the arrangement I chose an had cheap carnations, daisys and hydrangea. When I messaged customer service and asked for a refund, all I got back was twenty-one dollars out of an eighty-seven dollar total. They also gave me twenty percent off, but I would never use their service to use the twenty percent off because they were horrible. Why have people spend a long time choosing which flower arrangement they want if they just get sent anything? And how do you charge someone for something which is clearly more expensive looking and then provide them with a substitute of much cheaper value and expect to keep customers happy. You guys made a day I wanted my mom to feel special into a day I was clearly upset about and she could tell. These are things people send to others to let them know they are thinking of them and valued and swapping cheap flowers is a big let down when we spend close to $90 on the flowers and delivery. It’s false advertising. I could have gotten the flowers that were actually sent for much cheaper around $40 they certainly were not $90 worth of flowers. I want a full refund, otherwise I’m going to issue a credit card chargeback.