NEVER EVER AGAIN !
Absolutely the worst customer experience possible. Ordered an electric bike (C29), confirmation of order, then details of despatch.. Sounds good. NNNNNNOOOOO! Despatch email references 2 links and an invalid reference. DSL and 17track.net. Neither recognise the details. DSL it turns out have nothing to do with the delivery, rather it turns out to be DSL E-Commerce (don't ask). Delivery delayed day after day (on the day around lunchtime), Duotts have no ability to contact them (neither do you) but give you an invalid number to call. Repeatedly tell you "to be patient". I WILL NEVER EVER DEAL WITH THEM AGAIN. (Yes it eventually turned up ! but for sooo looong thought I had been scammed... No confidence in ever dealing with them again!). Worst customer experience ever. Forgot to mention they send you online coupons that AREN'T VALID FOR THE UK AND IT ISNT OVIOUS UNTIL YOU PRESS THE BUY BUTTON !