Ordered a few weeks before Halloween…
Ordered a few weeks before Halloween after reading reviews and decided “why not” even though there is A LOT of negative reviews. Half of our order was correct, but they sent the wrong character for the other. Not the biggest deal, but I ordered a specific character so I expected to get my whole order fulfilled correctly. I contacted them and they literally told me, “Can’t you use this one? It’s also high quality.” Which…ok, but it’s not what I ordered. Then they told me they would give me a discount on my next order (you can’t even get this one right, why would I order again?) and a whopping $3 USD refund! My order was $93. $93 with $25 shipping. That was the biggest joke. I replied and they gave me the “final” offer of $10 “maximum” refund for not fulfilling my order correctly and basically telling me I was SOL on that. I will NEVER order from them again bc they’re clearly worthless in the customer service department and only care about taking your money.