0 star for wendlly !! Very bad company !!
0 star — WENDLLY: MISLEADING DESCRIPTION, POOR QUALITY & A NIGHTMARE REFUND PROCESS — BUYER BEWARE DO NOT ORDER FROM WENDLLY WITHOUT READING THE REVIEWS FIRST. I deeply regret ordering from Wendlly. The quality of the T-shirts I received was far below what was advertised on their website. The fabric feels cheap, thin, and poorly made, and it does not match the quality or description that was presented to me when I placed the order. This is not simply a matter of personal preference. The product I received does not match the description and expectations created by their website. The fabric quality was extremely disappointing and, in my opinion, completely misrepresented. But the poor-quality merchandise is only half of the problem. The real nightmare began when I tried to return the items and obtain a refund. Wendlly gives the impression of being a USA-based company, but when it comes to returns and refunds, my experience has been completely different. I have repeatedly tried to get a return label and a clear refund resolution, only to be given the runaround. They keep offering discounts and procrastinating. Why should a customer have to fight this hard to return merchandise that does not match what was advertised? I have already disputed the transaction with my bank because I have lost confidence that Wendlly is going to resolve this matter fairly or promptly. I also looked at Trustpilot, and the number of complaints regarding returns, refunds, product quality, and customer service is extremely concerning. My experience does not appear to be an isolated incident. Wendlly needs to be held accountable for the way it represents its products and handles customers when they are dissatisfied. Advertising one level of quality and delivering something substantially different is unacceptable. Making customers struggle to obtain a return label and refund makes the situation even worse. I will be reporting my experience to the BBB and appropriate consumer-protection authorities and documenting the entire transaction, including the product description, what I actually received, and my communications regarding the return and refund. BUYER BEWARE. Before ordering from Wendlly, do your research. Read the negative reviews. Look carefully at the return policy. And don’t assume that the quality you see or read about on the website is necessarily the quality you will receive. For me, this has been an extremely disappointing experience, and I would not recommend Wendlly to other consumers.