Can't review the app as I never used…
Can't review the app as I never used it. Signed up and was charged £39.99 per month. When I tried to cancel and request a refund, I was initially refered to their "Money-Back Policy" and offered a 50% goodwill gesture. What they failed to mention is that their internal refund policy is entirely irrelevant under UK consumer law, specifically the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. After making clear I would pursue a PayPal dispute, they processed two refunds in full, my initial complaint only required one. It shouldn't take knowledge of consumer law and the threat of a formal dispute to get basic fair treatment. Seemed to be hoping I would accept 50% of one payment and go away. I ended up with 4 times that. If you've been told their policy means you can't get a refund, that's not true. Also anyone from Wisey looking in, if you had not continually pointed me to your "refund policy" I would have been happy to leave you with one of the payments, as a gesture of good will.