Spring Airlines cancelled a spate of…
Spring Airlines cancelled a spate of flights from Tokyo Narita to Nanjing in Feb and also my flight in April. There was just an email apologizing for the cancellation. There was no mention how and when refund will be made. After I have rebooked another flight, i found out that Spring Airlines is willing to change the flight to another Chinese city from Osaka without any extra cost. They should have mentioned in the email. Not helpful to the customer.