Damaged material unresolved complaint $56 out of pocket
Damaged material. Quick delivery. Appalling customer service if goods are faulty and damaged. I was delivered a dress that has a L shape faded line from the shoulder down to middle of the dress, the line resembled the folds of the dress in the packaging and it looked as if it had been left in the sun and was sun bleached. I contacted Buykud the day I received the goods, as requested to inform them of faulty damaged goods and that I would require the P&P to be free of charge as the dress was unwearable, I sent 8 photos in total over a 2 week period to the service email address. Eventually I received a return email and was offered $8 refund on a $56 unwearable dress, I refused this sum to then be offered $12. A total insult to my intelligence thinking I would accept $12 for a dress I cannot wear. My emails have since been ignored I have sent one everyday for the last 10 days. DO NOT BUY FROM THIS WEBSITE