Informed of shipping delay after order
Informed of shipping delay after order. No phone line in action. 7 day TARGET response time on emails!!!! I just want to cancel my order since the shipping times given at time of ordering have been changed and I will be on holiday (which I needed the carrier for and won't be home to recieve). Cancellations not allowed- despite them changing their delivery terms after order which to be honest is incredibly underhand. You have to email to REQUEST a return then they can take a further 7 days to respond then they AIM to refund in 14 days. It is an incredibly scammy way to run a business. How hard is it to ship a very limited number of items? I wish I had checked reviews first. My order went via The Tula Baby website but the customer service and emails are from Ergobaby.