美国
Ordering was easy especially with online chat to answer detailed questions about the manufacturer and delivery process. Furniture arrived weeks early and the delivery crew was top notch. Another impressive service was the upholsterer sent to do a minor adjustment on one of the sectional pieces, a skilled pro who did an excellent job. I placed a second order and have not been disappointed in any way.
I found the exact sectional I wanted that was no longer available locally. The website included the manufacturer so I could confirm this. Live chat was super helpful and I had a lot of questions. Wait time was 8-10 weeks but it was delivered one month from the date I ordered it. Ryder Last Mile white glove delivery service was on time and gave a 15 minute heads up. They unpacked outside to eliminate mess inside. Furniture was well packed and arrived undamaged. Kevin and Miguel were professional and courteous. I was hesitant to order online but everything turned out really well for us. Tracking and scheduling online was convenient and seamless.