英国
On the 22nd july i contacted to customer services and the service was terrible.he wasnt interested in helping me and kept repeating anthing alse...i had to ask him that i had to make a complaint towards him because i wasn,t willing to help me and he refused me to be able to Talk to anyone or to give me a phone number for complaints or email. I Will be cancelled my membership due the way i wasn treated. Never again audible.
I cannot believe that firmoo now charges 8 euros for the delivery only if you buy a couple of glasses because It goes Up if you buy more than 3. Customer service is a joke....whenever i tried to contact i haven,t been able to get some help propperly. This delivery #26072116213647 is going to be the last one..... delivery fees so expensive and really bad customer service. they promised me a free accesorie and when the delivery comes nothing has been add up. I Will create a vídeo talking about in for my 736k audience.👍 today 26th july i contacted firmoo,talked to nelvie and what a waste of time,cut and paste replies and i felt insulted,after so many years of shopping in firmoo what a lack of interest.what a bad customer service experience i had.