If I could give them zero stars
If I could give them zero stars, I would I purchased this hair back in February. I received it in March when I received the hair. I notified them that they had sent me the wrong hair and the texture and link, but at the time I wasn’t able to send it back because they sent it the day I needed it although it was supposed to be there several days earlier they agreed to give me a partial refund for the inconvenience if I gave them a good review. I stated that I would not be doing that because that is not how that works. They said OK they would process the refund. I took my daughter on her trip once I returned, I checked back with them. They apologized claiming they forgot to do the refund, but that the window for a refund had been closed, so I needed to talk to TikTok’s customer service to grant them access to refund me again. I have been dealing with that since the beginning of April still going back-and-forth between the customer service and I reached out to qvr customer service via their website and was told that they are not associated with TikTok sales, although you can access the TikTok from the main website so they told me they could not help me now they’re offering me a 19% to 12% discount on my next purchase because it’s been so long and I still haven’t received a refund like it is my fault that I didn’t receive it.