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Chris

英国

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dresslily

Ordered a couple of cheap tops from…

Ordered a couple of cheap tops from Dresslilly only to find the sizes were way too small. I’m normally a large but the items I received were easily a Uk medium. I tried to exchange for a larger size but was instead given the option of a part refund. The time it took to get to the refund stage was such that I took the refund (a derisory £9 against a £39 order) just to be done with it. If you want cheap imports that take forever to deliver, with no customer service at all, then this is your place. - Following this review I was contacted by Dresslilly and provided with a full refund without the need to return the items (which will go to charity). If they can communicate this way with customers in the future they will have better reviews!

2018-12-01