Just use a towel if it leaks
In September 2022, I had one of their walk in tubs installed in my home. They completed the installation, gave me instructions, then left. I could not wait to try out the new tub and all of those jets. I am 71 years old, disabled and I was excited to say the least I filled the tub and enjoyed the jets and bubbles. I was calling my veteran friends to tell them to get one. So after my bath, I drained the tub. I opened the door. Low and behold, water drained right out on my 6 month old laminate wood flooring. I could not believe my eyes. I mopped it up snd called them. They came out within a few days. I was impressed. The technician stated that there was something wrong with some hose or something under the tub and assured me that it won't happen again. To fast forward, it leaked the same way. I called them out at least another 5-6 times. Then they said they had to modify the weatherstripping on the door. It still leaked. Then the salesman called me and said that there was nothing they could do. Just put a towel down each time. I thought that was kind of strange request, but I did it. Now, I noticed that my new floor is warping and starting to come up and a stain on the baseboard. I sent a certified letter to there corporate office and told them to contact me with a few weeks. It has well been over a month to no avail. Nobody has contacted me at all. After I spend well over $20,000 and now have a warped floor, stained baseboard and very possibly mold. Caution. Caution. Caution.