Rubbish Support and USB-c port spoil an excellent laptop.
I have an Honor MagicBook 16 bought 16 months ago - for the first 8 months I was very pleased with it - great performance and lovely display. Then I started to get intermittent charging problems so I contacted Honor to let them know. Now it does not charge at all so I sent it to them for repair - They quoted £443! Almost 70% of the new price. As I had told them of the original occurrence of this problem WITHIN warranty I expected them to HONOR the warranty or send a replacement. A look online shows that USB-C charging port problems are a known issue and weakness on the Magicbook models. I am very disappointed that Honor think it is acceptable for a £700 laptop to last just 16 months. As I am an IT engineer by trade I will not be purchasing any more Honor products for myself or work. I have now found a third party who will do a guaranteed fix on the port for just 25% of Honor's repair cost. Any future laptops I purchase I will ensure that the USB-C charging port is on a separate assembly to the motherboard so I can do my own simple repair. Update: Advanced repair in Bradford fixed it for £114.95.