Customer service non existant
Purchased a fan through the Debenhams website. It was apparent something was wrong with it when we first turned it on due to a terrible noise. Emailed the company 3 times via the address given by Debenhams, asking to return it with no response. In the end I took it apart & you could see it hadn't been put together correctly during manufacture. Managed to fix it, but very disappointing we never heard anything from the company. Would not recommend the company or purchasing anything through Debenhams.