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Xuefeng Wu

英国

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Powerguider

I give a three star review for the following reasons

I give a three star review for the following reasons: - After I placed the order, I received a Paypal notice that money being taken but no confirmation of order. After two days of no delivery notice, I contacted the company for an estimate delivery time. I received a reply after one day later informing me the battery being dispatched. I received the battery after one week+ after ordering even it says on the website that delivery time is 3 days. The battery is fine. It lasts about two hours on my DELL Precision M4600, which is a powerful laptop. I do not reply on the battery to do the heavy computing. I bought second battery for different laptop (DELL Precision M6600) and it arrived in a similar time scale. Because of the early experience, I did not expect too much on good communication on delivery time. Product is fine. Customer communication needs to improve. Battery will arrive but later that it says on the website. Agree with other comment, do not like the "incentive" for giving 5 star rating. Therefore I did not.

2018-02-12