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Brad Parker

美国

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LeatherUp.com

Not satisfied

Not satisfied. Overpriced compared to Amazon (discovered after purchase of a pair of Joe Rocket boots - Amazon cheaper by $30.) Also painfully slow return process - they don't process replacement item until return item is received and "evaluated," which takes 2-3 business days after they receive the item, then you have to pay the overage for the new item, then they ship the replacement 2-3 business days after that. Could have processed the return and the new purchase at the same time saving 7-10 days of additional waiting. Very hard to get a live person on customer service numbers. Not recommended.

2024-09-05