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James

美国

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Mokaloha

IT'S HARD TO GRASP HOW BADLY A COMPANY…

IT'S HARD TO GRASP HOW BADLY A COMPANY CAN LACK BASIC STANDARDS AND FUNCTION AND MISREPRESENT PRODUCTS, SIZING, AND RETURN POSSIBILITIES. On a 200.00, six item order. since I usually wear XL, but know Chinese products are usually too small, I ordered by the measured size graph, so (XXL). 3 items marked XXL were more like a medium, couldn't even get them over my head, and had a horrible flat, shiny polyester (photo was for 'vintage' look, , nothing like it. . Two others were more like 4XL, like swimming in a tent. Easy returns? Nope, long interactions of negotiation because they don't tell you it ships from China. In lieu of refund minus exorbitant shipping. They refunded 40% of the cost of the items that were too small (32.00). And charged me 10.00 EACH (so 20.00) to reship the two that were massively too large. I received only one package and shirt, replacing at one size smaller (XL). It went from a tent down to a Medium size with XL marking, so small through the shoulders and chest I can't get it on over my head. And I've lost 14 lbs since ordering. Virtually nothing as described, and I'm out 200.00. Shameful, this is completely avoidable in a company that cares about it's product and customers, and their refund policies are a joke.

2025-12-01