It's smelling like a dud so far
I've only had this phone for a few of days, first of all, the internet from my provider didn't work so I had a friend go through and set up apn which worked for internet but something else must need to be set or changed because I cannot send our receive MMS. Also when I use the phone the audio of the other party bounces back to the person I'm talking to when it's in it's normal operating mode. It's better when on speaker phone oddly enough, and fine with the headset in. Some apps that come with the phone say unsupported when I try to open them and my contacts icon will not open. I sent feedback about the audio problem (teens first thing I noticed) and got an email back asking to explain it clearly our send a video (!?) Not sure how I could be more clear but I explained it again in excessive detail and got an email back asking if it was an issue for every one of my calls. Yes. No response. Also, as I saw someone else mention it, I had ordered a BV9900 and was sent a BV9500, 'by mistake'. It took forever to get and now I think I may have been the one who's made a big mistake. We'll see if it gets sorted and I will write an update later.