Beware of Farebarber
I had never heard of this company and was wary to use them. I should have listened to my instincts. I booked 3 non-refundable Delta airline tickets with Farebarber for December 2021. The day before the flight I tested positive for Covid and we could not take the flight. Farebarber provided us a courtesy voucher that needed to be used by December 2022. During this time most businesses were giving either refunds or courtesy voucher because of Covid. However, these businesses were honoring their vouchers. In March 2022, I contacted Farebarber and emailed that I wanted to use the voucher in an upcoming trip. I did not hear back from them at all. Farebarber did not honor their voucher when I contacted them on time. I recently reached out to Farebarber to correct their mistake. I provided them with the email proof that I had previously contacted them on time. They still did not honor their voucher. Think twice before booking! Update 12/26/23: Initial post was May, 2023 and it has taken you approx 7 months to reply. Be advised that I emailed support at farebarber.com and david at farebarber.com on March 24, 2023 but received no response. As such, it is already in your mailbox to find. I have also sent proof of payment and email communication about the voucher to Trustpilot. Beware… It’s November 2024 and they still haven’t provided me my refund.