Dreadful company - avoid
I ordered a laptop battery from this company and after having my first payment card declined, tried another which was accepted. On screen I received a very badly written message on the page which was confusing as you couldn't tell whether the card was accepted and whether the order had. It said to contact the sales department, which I did. I never received any email confirmation so sent an email to the link on the contact page. Not even an acknowledgement. After looking at the reviews I decided, 20 minutes after ordering, to cancel so I sent further emails. No responses. I rang my credit card company and told them what had happened and they put the payment in 'dispute'. Two days later I received a dispatch email, to which I immediately responded saying I had cancelled the order. No response and the battery arrived. I immediately emailed again, no response. No details either on the package regarding returns - although I'm still waiting to see the result of the 'disputed' funds. This is a really bad company which obviously holds its customers in contempt. I've given one star as that is the minimum I can but in reality it should be zero.