Bought x2 sets of earrings for xmas on…
Bought x2 sets of earrings for xmas on the 10th december 2023 , no confirmation of sale . no receipt, and no tracking of order. Emailed company for confirmation and returning email states will reply within 1-2 working days, excluding weekends and bank holidays. After 3 working days i am still waiting for a reply as this is a xmas gift. Very poor communications, plus if you order goods YOU have to pay return postage if you need to return for poor quality. I have had no correspondence from this firm since ordereding from the 10th of December 2023. This post is the 20th of December 2023 AVOID!!! this business as you have no confirmation of your purchase, no receipts, and no customer service help if you need it.I have applied for a refund if the goods are not in transit with a tracking order. This company do not reply with the details asked for only to state they have received your email.