ALAlibaba.com★★★★★
La presa in giro continua !!!
La presa in giro continuerà all’infinito ?? Ogni gionro mi rispondo questo da più di un mese e nessuno fa nulla il mio rimborso risulta sospeso e non riesco a riavere i miei 650 dollari !!!
Hello Daniele, we're sorry for your experience and based on your order information, we have located your case and are looking into it.
Your case has already been escalated to the senior team and the relevant team would continue to follow up your case and contact you as soon as possible. Please pay more attention to the inbox of your registered email address.
Thank you for bringing this to our attention.
2026-09-30
ALAlibaba.com★★★★★
Una presa in giro infinita!!! Charge back chiuso 15 giorni fa
Una presa in giro infinita ora mi scrivono questo : Hello Daniele, we're sorry — and we can see exactly why this feels absurd and understand how frustrating that you still have not received a satisfactory answer.
Based on the order number, we have located your case. The reason that refund has not reached you is the interaction with the chargeback you opened with your bank. But we have escalated your case to the senior team and the relevant team would continue to follow up your case and contact you as soon as possible with an update and discuss the situation.
Thank you for your patience.
Peccato che il charge back E’ stato chiuso già il 15 , quindi sono 15 giorni che tengono la pratica sospesa per non darmi il rimborso di 650 che mi spetta !!!
Davvero un sito imbarazzante state attenti se non volete subire tutto
Questo !!!
2026-09-29
ALAlibaba.com★★★★★
Le assurdità continuano
Le assurdità continuano ora praticamente mi chiedono di contattarmi da solo per ricevere il rimborso che mi spetta !!! Veramente imbarazzanti
Allego mail di nuovo surreale :
Dear
Daniele Passalacqua
Thank you for contacting Alibaba regarding Trade Assurance order 29584408501048858. Your situation has been reported to me and I will assist you in handling it. We want to express our sincere regret for the bad experience you had.
The dispute resolution team has ruled that the seller must refund the order amount of 650.00 USD to you; however, the refund process has been delayed because you initiated a chargeback. Since the dispute ruling has already been issued, please contact the buyer’s customer service regarding the issue of the refund not yet being credited to your account.
We sincerely apologize for any inconvenience this may have caused.
Best Regards
Trade Dispute Mediation Department
2026-09-28
ALAlibaba.com★★★★★
Perderte tutti i vostri soldi !!! State alla larga
Sono 22 giorni che li contatto in tutti i modi possibili , chat , mail e loro cosa fanno ??? Da 22 giorni mi rispondono che sarò ricontattò entro 1/3 giorni lavorativi !!! Sito truffa state alla larga se non volete perdere soldi . Allego mail
Hi Customer,
Thank you for contacting Alibaba.com.
Our team is currently reviewing your case and actively coordinating with the relevant departments to resolve it as promptly as possible. We understand that waiting for an update can be frustrating, and we truly appreciate your patience during this time. You can expect a detailed follow-up from us via email within 1 business day.
In the meantime, if you have any further questions or additional information to share, please feel free to reply directly to this email and I will continue following up.
Thank you for your understanding and cooperation throughout the process.
2026-09-26
ALAlibaba.com★★★★★
Superato L’assurdo !!! State attenenti
Hanno davvero superato l’assurdo oltre ad aver bloccato il mio rimborso , essendo stato truffato da un venditore che ha mandato un telefono falso adesso per evitare di effettuare il rimborsano mi mandano questa mail : Thank you for contacting Alibaba.com. This is Craft from Alibaba.com Customer Service Senior Team. This email is regarding your concern about the issue with order 29584408501048858.
We understand the frustration this may have caused and want to assure you that we are working on resolving it for you.
Regarding your issue, here is the proposed solution:
Sorry, due to your refusal to make payment, after verification by the team, the refund cannot be processed.
If you have any objections to the proposed solution, provide additional information, or have any other questions, please feel free to reply to this email.
Thank you very much for your cooperation and support. We cherish you as our precious customer always and may you the best.
Best regards,
Dove mi incolpano di essermi rifiutato di pagare un qualcosa , che non si sa’ cosa sia !!! State attenti a questo sito sono dei truffatori non comprate nulla o perderete o vostri soldi
2026-09-25
ALAlibaba.com★★★★★
Rimborso bloccato dal 6 settembre !!!
Altri 2 giorni passati e nessuno ha fatto nulla , sono in questa situazione da 6 settembre con il rimborso di 650 dollari sospeso e non fanno altro che inviarmi sia qui nelle risposte che via mail questa risposta : Hello daniele, thank you for reaching out, and we're sorry for the experience you've had. We understand how frustrating it is to wait for a refund and to feel that updates aren't moving your case forward.
Please rest assured that your case has already been escalated to our dedicated service team and we will keep you updated on our progress. We’ll prioritize your case and work closely with you to resolve it .
Thank you for your patience.
Davvero ridicoli !!!
2026-09-24
