They don't follow their own contracts
At first the experience went well. I chose them because they had a promotional price that I could afford. Then a few months later they raised my price by $20 because "Research has shown that local pricing has increased so we increased your price" So basically they don't actually keep themselves to the contract pricing they set. They can change your price at will without informing you and it's perfectly fine because its considered a month to month contract. I definitely won't recommend them to anyone anymore.