Poor business and customer commitment
Despite my overall dissatisfaction with this company, I awarded the two stars since a portion of my order was fulfilled timely. My dissatisfaction stems from the fact that the company initially accepted my order and delivered a portion of it timely, about two days later. With no mention of the rest of my order, proceeded to cancel the remaining item four days later, claiming that its supplier had suddenly changed the price for the product. Having had experience on price changes in the past, both Parentgiving and its supplier should have honored the price that was quoted when my order was placed. Either Parentgiving was noticed of the change but failed to update its website or its supplier failed to give notice to Parentgiving timely. Either way, the customer should not have been harmed by their poor business practices. It should be noted for the record that the price for the product in question doubled, something that both companies should have been aware of due to this large increase.