Request a Repair Only to Get Upsold
I have had my current Jord watch for about 4 years and have worn it a handful of times for special occasions. The last time I went to wear my watch the hands fell off when I tipped the watch over. Upon noticing this I contacted their repair team and filled out the requested RMA. They tell me the watch is out of warranty (which I already knew it would be) and that they don't carry parts for this watch, but they'll gladly give me 50% off a new watch. Seems like a scam where all they try to do is upsell you if you have repair needs. If you can't be bothered to repair your products, items that are expected by customers to last years to come, then just be straight up about it. Such a waste.