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AJKumar

美国

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DiRx

Poor Customer Service with inability to…

Poor Customer Service with inability to solve problems I used a first time discount of $10 to place an order for a medication. Customer Service changed the order due to the prescription and charged me the full amount for the 90 day prescription without the discount. I spoke with Rakesh in Customer Service who could not solve the problem. I tried to escalate to the manager but was transferred to the person's voicemail. The problem was unresolved and I am extremely dissatified with the poor customer service.

2024-04-15有帮助 2