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VICKIE

美国

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Zealburst

My order never arrived for over 2 months

My order never arrived for 2 months. It supposedly shipped from Finland. What? I ordered this from Facebook and there was no indication this would be shipped from overseas. The tracking information disappeared. I complained to Zealburst customer service via email. Zealburst set up a second order. I told them to cancel the order as I had waited too long. They refused to cancel the order saying it was intransitive, yet the tracking number still showed it in Finland. I reversed payment on my credit card. The order showed up after 3 months and I refused it. Now, I am fighting to get a refund from Zealburst as my credit card company has reversed the claim and told me to contact Zealburst. Zealburst cannot be trusted. No address, no phone number. Horrible business practices. Buyer beware! This company is a real scam and I am out $88.19 plus countless hours fighting this whole situation.

2026-08-05