A problem with returning defective glasses
I ordered two pairs of glasses. One of them is defective, the bifocals are not correct. The other pair is perfect. When I notified customer service that the one pair did not work for me, they argued with me. Even though their website says you can return the glasses for any reason. I have received 2 emails just giving me push back on returning them but not stating the return, refund policy or giving me an address to return them. Responces to emails take at least 2 days. Extremely poor customer service.