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Christopher

美国

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okbands.com

Okbrand changed my order to items I never requested

I set up my order for three different ornaments-Istanbul, Mount St Michel, and Philadelphia. I thought I had completed payment but accidentally didn’t push the final Apple Pay button. Within minutes I got an email from Okbands to complete payment. Unbeknownst to me they somehow changed my order to three identical ornaments of Paris!!! I immediately sent them an email explaining the mistake. Why in the world would they completely change my order to things I never ordered and don’t want?? I am hoping they are correcting this before they process it further but I haven’t gotten a response yet.

2026-09-18