Great customer support
I recently bought a new MacBook Pro and therefore needed to reinstall all my apps and software. However, I found that my License Code for MacX DVD Ripper Pro wouldn't work on the new computer. I emailed support and received a reply very quickly to say they had fixed the problem and it should now work, which it did. Apparently, I should have removed the license from the old installation first. Unfortunately, I had already deleted the software. I appreciate the efficiency of the team in resolving the issue, and I shall remember next time to remove the license first, before reinstalling the software. Many thanks.