Great communication but...
The communication was outstanding! I received email updates about the tracking of my items, however the item itself is not as advertised. Don't get me wrong, they still work for my dogs, however they're not a rubbery anti-slip base they are made out of a cheap thin hard plastic that slide all over the floor. All I did was simply put them on a no slip rug put the ingredients inside for the doggies and they loved their new treat toys! I wish one day there would be some real advertising for these unusual products for our pets.