A HORRID TIME WITH HOME DEPOT i Was on the telephone with customer…
Was on the telephone with customer service front desk and wanted to order a corner shower unit gave him the on line skew and he proceeded to do the order for delivery . While waiting for him to get the order completed and revisiting the item I saw that there was not a foundation or base with the unit which made it useless and when he came back on the line told him, to cancel the order, the product was no good without base. He said he issued the credit right away to my AMX card. Being busy I did not notice that he did not do that until my phone lit up with a text message to notify of a delivery . I immediately put in claim with my awesome people at AMX and the amount was removed to back to pending. I called Home Depot and after 20 rings someone finally answered, told her everything and she said she had cancelled the order and the refund would be applied to my AMX . I will wait and see . It will definitely be the blue store from now on and not the orange one !