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Destini Chumley

美国

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BELLAMI Hair

Bellami Hair Extensions

Sure, here’s a rewritten version of your review that sounds clear, disappointed, and professional: ⸻ I’m extremely disappointed in my experience with Bellami Hair. The color of the extensions I received looked nothing like the sew-in color swatches—they were completely different, which made it impossible to match them to my hair. I contacted customer service and was told that an exchange would be the fastest option and that the replacement would be shipped out 2–3 days after they received the return. It’s now been over a week (7+ days), and still nothing has been sent. I followed up multiple times, only to be told later that a refund would actually be faster—but that would take 7–10 business days. Then suddenly, it changed again to 7–14 business days. The constant runaround and inconsistency from customer service have made this whole experience incredibly frustrating. For the price point, I expected better quality and professionalism. I won’t be purchasing from Bellami again.

2025-04-30有帮助 2