Very good customer support and ordering experience
Too early to know how the product actually performs, but interactions with EnjoyBot were almost entirely positive, with only minor nits: when asked about need for additional changes to the application (Ryobi mower), they did not distinguish between a set of 12V batteries and the single 48V battery, the former which typically needs an additional circuit to avoid tripping the battery's overcurrent protection, but the latter has much higher current capacity and so would generally work fine. The manual that comes with the battery doesn't provide any details about the app required to access the Bluetooth features; one has to scroll through the web site FAQs to find that info. And EnjoyBot provides little to no guidance about specific installation steps, preferring instead to direct customers to third-party YouTube videos. That said, using those third-party videos, installation was fairly straightforward, if time-consuming, and EnjoyBot has been very responsive to queries to their customer support, even in advance of my actual purchase. Ordering was easy, delivery was prompt, and assuming the battery performs as advertised, I believe it will be an excellent upgrade to my mower.