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LeatherUp.com

So unprofessional

So unprofessional. I purchased a leather jacket as a gift and the following day I received an email saying that it shipped. So I'm checking FedEx tracking every day to find out where it is and when I'll get it. After a week of FedEx saying that it is pending I decide to call Leatherup. Customer service tells me that "it was ready to ship and failed a final inspection" I'm not sure what that means but never the less why wasn't another sent out? or maybe even telling me there was a problem with shipping? or stock? or whatever was the reason they couldn't send me the jacket. So I had to cancel and Ill never do business with an unorganized business like this one again.

2021-04-28