Dishonest company, do not trust!
I booked a 20 day Meditterranian cruise with Cruises.com under the understanding that I would recieve 3% of the purchase price of about $4800 back via my Rakuten account. I took the cruise in April 2025. They are still advertising cash back via Rakuten but I have been unable to get them to honor this despite reaching out to them. Rakuten have made several attempts to reach out to them to no avail. Dishonest company, do not trust!