Kineon has caring and understanding…
Kineon has caring and understanding people on the team. I know this because I came across an issue where I had to access customer service. Although it took some time to trouble-shoot and sort out, I felt supported throughout the process to the resolution. Living outside of US (I am a Canadian resident) did not at all make anything more difficult to deal with. And as for the product, I would recommend Kineon easily, I have seen some of the other mobile RLT devices up close (in Canada), and Kineon is a little more expensive, but is better quality and has better adjustability, and a longer charge time than some. I hope to continue using it regularly for a long time. Thanks again for sticking by me.