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Britt

美国

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Coleman Furniture

My experience with Coleman Furniture…

My experience with Coleman Furniture has been extremely disappointing. I placed an order on March 11, 2026, and nearly three months later I still do not have my furniture. Since ordering, I have dealt with multiple failed delivery attempts, damaged merchandise, missed delivery windows, and repeated delays. The first delivery arrived hours outside the scheduled delivery window and the furniture was damaged. Additional delivery attempts on April 13 and May 1 were cancelled because the furniture was damaged before it could even be delivered. Most recently, I waited through a scheduled delivery window on May 28 only to be informed after the window had already passed that the delivery would not happen and was being delayed yet again. The most frustrating part has been the lack of accountability and resolution. After months of delays and repeated issues, I requested to cancel my order, only to be referred to company terms and conditions rather than offered a reasonable solution. I understand that delays can happen, but multiple damaged shipments, missed delivery commitments, poor communication, and months of waiting are unacceptable. Based on my experience, I cannot recommend Coleman Furniture.

2026-05-29有帮助 2