Lost phone after warranty repair.
I bought Umidigi telephone in Efox shop last year. Only a few months later the display of telephone stop working. After I contacted Efox for warranty they suggest me to send telephone to China service - that was in the beginning of January 2018. They advised that I need to send it by Regular Post service (?!) on my costs of course. It took 2 months that the phone arrived to China. One week later they contacted me that I need to pay additional 20€ for shipping costs. I paid. Now it is end of August and I still have not received the phone back. I contacted them many times and the answer was always the same - "Be patient, we will arrange it..., you will receive tracking number soon, etc.". They also declined to return the money for lost phone. So I think that they are very unprofessional and in my case they also cheat me not only for the price of phone but also for additional amount of money. I highly recommend - do not buy in this shop... Tomaz