Customer Service others should copy
I cannot praise the customer service high enough. I bought a battery for my E-bike it was great. After about 18 months I had difficulty changing. This may have been due to customer error or a fault. I had numerous interactions with customer service . There representative (Joey) took time to direct me to appropriate self help videos. I was unable to correct the fault. I returned the out of warranty battery and this was fixed and returned in perfect working order. The measure of a company is the standard of product and customer service. This company lives up to high expectations and supersedes them. I have no hesitation in recommending them for giving quality products backed up by an efficient post purchase customer support and technical team.